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Frequently Asked Questions
Get answers to the questions we hear most
Quick Start
To register on the site, simply click the "Sign Up" button at the top of the website, provide an email address and a password, and select "Designer" or "Manufacturer". Designers can browse the website and begin downloading immediately, but manufacturers must complete their company profile in order to upload any items.
Designers have the opportunity to search for BIM goods. The manufacturers have the ability to upload their goods and keep track of analytics. Both membership programs are free to join.
You can find the search bar at the top of any page, or the Explore page, and then find all products. In addition to manufacturer, category, or file format, products can be filtered by other parameters as well.
Downloads
Choose the product you want to download. Make sure you're logged in, since the download link only works for 30 minutes. Once you click, your browser will handle the download right away.
Bimjodo provides assistance for RVT (Revit Project), RTE (Revit Template), RFT (Revit Family Template), and RFA (Revit Family) files. By using the "File Format" dropdown on the Explore page, you can choose the files you need according to their format.
The links available for download cannot stay forever due to Signed URLs. Working with Signed URLs means that users get a temporary but safe link for accessing BIM files. This provides a layer of security since only logged-in users can download the files, and prevents persons from sharing links with unauthorized people.
For Manufacturers
You'll need to click "Sign Up" in the header and select the "Manufacturer" option for your account. After that, please fill out your company profile with basic information including your company name, logo, and description.
No, there is no limit on the number of products you can upload. Feel free to submit as many products as you like, provided all of them comply with our quality standards.
Yes, your dashboard features a product analytics section where you can view the total number of downloads, views, and trends for each of your items.
Account & Technical
Simply go to the account settings page from your dashboard and make any changes needed to your name, email, or profile information. Be sure to save your changes before navigating away from the page.
Contact our support team via the Contact page to submit your request. After that, we will provide you with the necessary guidance in the process of deleting your account.
First, check if you're logged in — downloads only work for registered users. If you're already logged in and it's still not working, try refreshing the page or clearing your browser cache. Still stuck? Reach out to support via the Contact page.
Can't find what you're looking for?
We want to answer all of your queries. Get in touch and we'll get back to you as soon as we can. Contact us
Technical questions
Have some technical questions about BIM files or our platform? Click here